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Sitecore Commerce 9.2 Initial Release – Step by step Install Guide on your machine

Installation in progress concept

This one is a summary of my own experience for Sitecore Experience Commerce 9.2 Initial Release (aka Sitecore XC 9.2.0) installation on my machine. I’ve had much experience in the following ones:

so I decided to go only with:

I do hope that this blog post is helpful for your own journey as well.

Note: personally, I wanted to use my own install directory rather than the default one

Setup Prerequisites

Please refer to the Sitecore Experience Commerce 9 Compatibility Table for the software and version prerequisites:

Step-by-step guide

  1. install the ones below if not yet
  2. rebuild the Link databases for the masterand core databases if not yet:
    • on the Sitecore Launchpad, click Control Panel, and in the Databasesection, click Rebuild Link Databases
    • select the master and core databases and then click Rebuild
    • Rebuild link databases of core and master for SC9.2
  3. rebuild the search indexes if not yet:
    • on the Sitecore Launchpad, click Control Panel, and in the Indexingsection, click Indexing manager
    • in the Indexing Manager dialog box, click Select all, and then click Rebuild
    • Select All in Indexing Manager
  4. ensure that Experience Analytics is working properly
    • Experience Analytics dashboard
    • Highlight Experience Analytics function
    • Note: if there is any error
      • option 1: you will have to solve it before installing XC by opening the Sitecore log and then having a look at the error messages (normally, they’re certificate issues)
      • option 2: you may want to disable xDB and then fix the error later after installing XC successfully
  1. (optional) once it’s configured for HTTPS/SSLso we should open storefront920.identityserver.localConfigproductionSitecore.IdentityServer.Host.xml and then add a new AllowCorsOriginsGroup to that file like this if not yet
    • Highlight AllowedCorsOriginsGroup2
    • DON’T FORGET to do IIS reset
  2. create a new folder D:sc920_com_install
  3. download MSBuild Microsoft Visual Studio Web targets(available from Nuget) then extract the Web targets package, copy the toolsVSToolsPathWebMicrosoft.Web.XmlTransform.dll file into D:sc920_com_install
  4. download Sitecore Experience Accelerator 1.9.0 for Sitecore 9.2(Note: must log into before downloading) and put it into D:sc920_com_install
  5. download Sitecore PowerShell Extension 5.0 for Sitecore 9.2then put it into  D:sc920_com_install
  6. download and unzip Packages for On Premise WDP 2019.07-4.0.165(Note: must log into before downloading) then put it into D:sc920_com_install
  7. unzip D:sc920_com_installSitecore.Commerce.3.0.28and then rename D:sc920_com_installSIF.Sitecore.Commerce.3.0.28 to D:sc920_com_installSIF for a better practice
  8. override the following filesin order to inject the custom install directory of Sitecore Identity Server
    • open raw and then copy / paste jsoninto D:sc920_com_installSIFConfigurationCommerce
    • Side-by-side comparison of Commerce 920
    • open raw and then copy / paste Config.jsoninto D:sc920_com_installSIFConfigurationCommerceIdentityServer
    • Side-by-side code comparison
    • (optional)download + unzip  zip and then copy / paste all to D:sc920_com_installSIF
    • Note: we cannot use CommerceInstallRootparameter in this case, otherwise you may get the issue “Cannot find path CommerceOps_Sc920.localwwwrootconfig.json because it does not exist”
    • Show application of the certificate
  9. download ps1and put it into D:sc920_com_installSIF then open it to correct the following parameters:
    • $SiteNamePrefix
    • $ScInstallDirectory
    • $SiteHostHeaderName
    • $SqlServer
    • $SqlUser
    • $SqlPass
    • $SolrUrl
    • $SolrRoot
    • $SolrService
  10. (optional)correct the SitecoreUserName and SitecoreUserPassword of your Sitecore XP 9.2.0 instance if you’re using others rather than the default onesShowing SitecoreUsername and SitecoreUserPassword
  1. (optional) you can specify any local account (note: it will be created automatically if non-existent)to be set up for the various application pools that are created as part of the deployment at line 83-84 of ps1Show the UserName and UserPassword
  2. let’s install it
    • Note: ensure that there is NOcustom AllowedCorsOriginsGroup in D:sc920_com_installSIFIdentityServerSitecore.Commerce.IdentityServer.Host.xml (they’re added automatically in prior installations)
      • Highlight AllowedCorsOriginsGroup2
    • launch PowerShell as an administrator
    • change directory to D:sc920_com_installSIF
    • execute .sc920_com_install
    • Show cd D:sc920_com-installSIF
    • hopefully there is nothing can stop the installation process now
    • Show Rebuild results in SIF
  3. open a browser then navigate to https://storefront920.local/, you would see the default page of Sitecore website. That’s because we don’t use the default host name storefront.comso we need to correct it via Sitecore
    • log into https://storefront920.local/sitecore/
    • access /sitecore/content/Sitecore/Storefront/Settings/Site Grouping/Storefront
    • update Host Nameto local and Database to master
    • Highlight storefront920.local and master database
    • (optional) not check the checkbox Cache Htmland select Yes for Disable Browser Caching for a better practice
    • Select 'Cache HTML' and Disable Browser Caching
    • refresh https://storefront920.local/and then add some products, you would see something like this
    • Highlight storefront920.local
  4. DO NOTforget to perform Post-Installation Steps

The recommendation

We can remove the modules completed from D:sc920_com_installSIFConfigurationCommerceMaster_SingleServer.json and re-do Step 16 if there is something wrong (especially for Note: some known issues below) so that we are able to save a lot of time

How to uninstall it?

  • open D:sc920_com_installSIFps1and uncomment the line 103 + comment out the line 100 then save it
  • Show Install-SitecoreConfiguration
  • Note: DO NOT FORGETto restore D:sc920_com_installSIFConfigurationCommercejson if you already edited it for removing the modules completed via the install operations
  • open Windows PowerShell (run as administrator)
  • change directory to D:sc920_com_installSIF
  • execute .sc920_com_install
  • Show responseHeader
  • hopefully, it runs well and cleans everything up

Note: some known issues

  1. The service cannot accept control messages at this time
    • Performing operation Start-WebAppPool
    • my suggestion: access IIS, start localsite and storefront920.local application pool manually (note: you may need to do it several times) if they’re in STOP status, somehow IIS cannot restart those ones after stopping them
  2. App Pool ‘storefront920.local’ has stuck in Stopping state
    • Show Invoke-ManageAppPoolTask
    • my suggestion: access IIS, start localsite and storefront920.local application pool manually (note: you may need to do it several times) if they’re in STOP status, somehow IIS cannot restart those ones after stopping them
  3. The remote server returned an error : (400) Bad Request
    • Getting Token from Sitecore.IdentityServer
    • my suggestion 1: you should perform Step 12 or ensure that storefront920.identityserver.localConfigproductionSitecore.Commerce.IdentityServer.Host.xmlis existent
    • Highlight Sitecore.Commerce.IdentityServer.Host.xml
    • my suggestion 2: try doing IIS Reset and then perform the current install step again
  4. Cannot validate argument on parameter ‘Source’. The ” Test-Path $_ ” validation script for the argument with value “D:sc920_com_installSIFSiteUtilityPages” did not return a result of True
    • Show Install-SitecoreConfiguration command
    • somehow SiteUtilityPagesfolder is removed after performing some tasks so we have to restore it by copying SiteUtilityPages from and then paste it to D:sc920_com_installSIF
  5. The MERGE statement attempted to UPDATE or DELETE the same row more than once
    • Installation error for SC9.2
    • my suggestion is to remove all prior modules completed + Module-HabitatImages itself (in this case) from D:sc920_com_installSIFConfigurationCommercejson and re-do Step 16

Got issues?

Please send your issues (with screenshots if possible) to so that I have a chance to understand your problem and be able to suggest the solution.

Happy Sitecore Commerce Installation!

This article originally appeared on Walking on clouds (


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