Websparks Pte Ltd

Website Development Company in Singapore

Case Study

WCAG Compliant Accessibility Design


Artwave Studio

Timeline: Two weeks  |  Tools: Figma, SquareSpace

Artwave case study homepage


This Case Study shares Websparks’s WCAG Compliant Accessibility Design services rendered to our client, Artwave Studio. Artwave is an audio communication studio harnessing the power of listening for a change. Its work focuses on the intersections of culture, wellness and sustainability through the production of podcasts, exhibitions and community events. Given its wide audience range, including Persons With Disabilities (PWD), Artwave Studio approached Websparks as it needed our help to ensure the design of one of its microsites, The Self-Compassion Lab, https://artwave.studio/tscl is WCAG complaint.

What is WCAG

As stated by the World Wide Web Consortium (W3C), Web Content Accessibility Guidelines (WCAG) 2 is developed through the W3C process in cooperation with individuals and organizations around the world to provide a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

Why Accessibility Design

Accessibility design refers to the design of products, devices, or services for people with disabilities. 

In the accessibility design, we aim to make these products and services usable by as many people as possible, including those with physical, sensory, or cognitive impairments. 

Accessibility design is achieved by following the guidelines and standards set by the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG). The WCAG guidelines provide comprehensive recommendations for making the web accessible to people with disabilities. 

A well-designed website with accessibility in mind helps ensure that all people can participate in the digital world and have equal access to information, services, and opportunities.

Web accessibility abstract

Client Business Needs

Artwave Studio expressed 3 macro concerns about their microsite:

  • The general design layout was disordered.
  • The selected font type did not encourage ease of reading, resulting in low contrast.
  • The site did not meet WCAG compliance.

Concerns Highlighted

Concern #1

The selected font type did not encourage ease of reading and amplified low-contrast issues.

There were concerns about whether dyslexic users could easily read the contents.

Artware 1st layout

Concern #2

The masonry layout made it challenging for Persons With Disability (PWD) to know which image correlates to which write-up.
Artwave 2nd layout

Concern #3

The disordered design of the video section made it challenging to view in mobile mode.

Users with colour blindness found it difficult to read the content as the initial colour contract was lower than the recommended score of a 4.5:1 ratio.

Artwave 3rd layout

Concern #4

The Creative Resources section adopted a design which caused the featured books and their accompanying captions to veer and overlap, resulting in a cluttered representation.

This layout gives a negative user experience and engagement for PWDs.

Artwave 4th layout

Design Process

Requirements Gathering

The Artwave & Websparks team came together to hear out the challenges faced by the client. It was a simple but taxing process of merely downloading relevant data from client to service provider.

Feasibility Study

Upon having a clear understanding of the client’s needs, Websparks’s UXUI and Frontend team clearly mapped out the “Can Dos” and the “Can’t Dos”. The team then via the use of Figma, created a proposed layout.

Requirements Review

Upon the agreement of the project scope, Websparks proceeded to engage our Frontend team to review and recommend the various accessibility practices.

Design & Implementation

With the new layout and accessibility recommendations in place, Websparks’s Developers proceeded with the development of the microsite. The team duplicated the page and work on the recommended changes. Upon completion, the project team reviewed the changes implemented before proceeding to a round of client review. Upon a clear agreement between client and service provider, we proceeded with the Go-Live of the microsite.

Artwave Case Study abstract banner

Final Product

The WCAG-compliant microsite was launched with a high accessibility score, and the site was well received.


Solution Statement

Websparks provided Artwave with a WCAG-compliant design layout, providing a more positive user experience for normal users and PWDs.


“Upon referral by Nix, Founder and Team Lead at Equal Dreams, we engaged Websparks in helping to make our online “Self-Compassion Lab” experience Accessible and WCAG compliant. The Self-Compassion Lab’s core components feature a sharing of stories from our workshop participants, an audio (with Singapore Sign Language Translation) reflective guide, book recommendations and a form to gather input for our data story.

My team and I had minimal knowledge of accessibility design for Web and WCAG compliance and hence were not sure where to start. The team at Websparks were very knowledgeable and experienced and very quickly identified the areas for improvement and explained the issues very clearly to us, like the contrast and font of our text, the layout and organization of our web elements and accessibility of our form, to name a few. We were able to completely entrust them with the tasks of correcting these errors and were very pleased with the final result. The corrections were also done very efficiently with minimal back and forth, making the collaboration and easy and smooth one!”

– Cheryl Ho, Project Lead of the Self-Compassion Lab by Artwave Studio

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