Usability Studies

Services > Project ManagementWeb DesigneDMCMSWeb Maintenance ● Usability Studies ● Content Website Platform

The key to successful businesses is understanding what your users want. By utilising proven techniques and the latest web technologies, Websparks is able to help you figure out what your customers are really looking for in your website.

  • Expert Review
  • Stakeholders Interviews
  • Focus Group Discussions
  • 1-to-1 User Interviews
  • Online User Surveys / eDM Blasts
  • Content Inventory/Information Architecture Revamp
  • Prototype Development (using tools such as Flairbuilder)
  • After Internal Testing, selected Participants representing the target audience are monitored as they test the website/prototypes with real-life usage scenarios
  • Testing of site using:
    • Internet Explorer
    • Firefox
    • Opera
    • Google Chrome
    • Safari
    • List of browsers and versions to be tested will be discussed and documented in the requirements study